WHO ARE WE?
We are the “RESTAURANTE FORNOS DE LAVA” and we are located on the island of São Jorge. Our main activity is the provision of restaurant services.

WHY THIS POLICY OF PRIVACY AND PROTECTION OF PERSONAL DATA?
The purpose of this Policy is to inform the Customers/Users of the “RESTAURANTE FORNOS DE LAVA” about the general rules of privacy and treatment of personal data, which are collected and treated in strict compliance with the provisions of the personal data protection legislation in force at each moment, namely in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“RGPD”).
The “RESTAURANTE FORNOS DE LAVA” respects the best practices in the field of security and protection of personal data and, for such purpose, has taken the necessary technical and organizational measures to comply with the RGPD and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.
The “RESTAURANTE FORNOS DE LAVA” is committed to the protection and confidentiality of personal data and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all the other rights of the respective holders.

WHAT DOES THIS POLICY COVER?
This Policy applies exclusively to the collection and processing of personal data for which the “RESTAURANTE FORNOS DE LAVA” is responsible for the respective processing, within the scope of the services and products provided to its Customers/Users and in all the situations where a processing of personal data occurs.

WHAT ARE PERSONAL DATA?
Personal data is any information, of any nature and regardless of its support, including sound and image, concerning an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers, or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity.

WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?

The processing of personal data consists of an operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, including the collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, diffusion, limitation, erasure or destruction.

WHO IS IN CHARGE OF DATA PROCESSING?

The entity responsible for the treatment of personal data is “RESTAURANTE FORNOS
DE LAVA”,
which determines the purposes and means of their treatment.
For this purpose, if the holder of the personal data needs to contact the data controller, he/she may do so through the following means and contact: fornosdelava@hotmail.com.

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?

“RESTAURANTE FORNOS DE LAVA”, in the scope of the activities it develops, processes personal data necessary to the provision of services, processing data such as name, telephone number and e-mail address according to information provided by the owners of personal data.
Personal data can also be processed for marketing purposes or for advertising offers of goods and services of “RESTAURANTE FORNOS DE LAVA”, if the respective owner has consented.
If there is prior consent of the holder, this may be withdrawn at any time, without the lawfulness of the processing carried out on the basis of the consent previously given being compromised.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
The “RESTAURANTE FORNOS DE LAVA” collects your personal data, namely by telephone, in writing, through its website, guaranteeing, whenever necessary, the previous consent of the holder of the personal data.
Some personal information is indispensable to the execution of the contract, without which the “RESTAURANTE FORNOS DE LAVA” will not be able to supply the product or service in question.
If the owner of the personal data is not a Customer/user of the “RESTAURANTE FORNOS DE LAVA”, the respective personal data will only be processed when they are made available, in which case the rules of this Policy will be applied. The personal data collected may be processed by computer in an automated or nonautomated way, ensuring in all cases the strict compliance with the legislation of personal data protection, being stored in specific databases created for that purpose and, under no circumstances, the data collected will be used for any purpose other than the one for which they were collected or consent was given by the data owner.

WHO ARE THE RECIPIENTS OF THE PERSONAL DATA?
Notwithstanding the recipients indicated throughout this Policy, the “RESTAURANTE FORNOS DE LAVA” may communicate the Customer/User’s personal data with the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.

WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA AND THE RESPECTIVE LEGAL GROUNDS?

In general, the personal data collected is based on and intended for the management of the contractual and commercial relationship, the provision of the contracted services, the adequacy of the services to the needs and interests of the Customer/User, namely for the purposes of access to specific functionalities of the services, information and marketing actions.
Additionally, personal data may also be processed for the purpose of complying with legal obligations.

FOR HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed.
In fact, there are legal requirements that oblige us to retain data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that motivated their collection or their subsequent processing, under the terms defined by law.

WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As owners of the personal data, the Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and delete their personal data (except for the data that is indispensable to the provision of services by the “RESTAURANTE FORNOS DE LAVA” or to the fulfillment of legal obligations to which the responsible for the treatment is subject), the right to oppose the use of the same for commercial purposes by the “RESTAURANTE FORNOS DE LAVA” and to withdraw consent, without this compromising the lawfulness of the treatment carried out under that consent, as well as the right to data portability.

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, DELETE, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without prejudice to the RGPD, the holder of the personal data may do so, directly or by written request, addressed to the respective Responsible for processing, through the contacts provided for the purpose in this document, as well as other contacts provided by the “RESTAURANTE FORNOS DE LAVA”.

HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?
The “RESTAURANTE FORNOS DE LAVA” may promote actions to divulge new services to its Customers/Users, namely through telephone, e-mail, SMS or any other electronic communication service, if the owner of the personal data has given his/her consent.
If the holder of the personal data does not wish to continue to receive these communications, he/she may, at any time, withdraw his/her consent to the use of his/her data for marketing purposes.

HOW CAN YOU COMPLAIN?
Without prejudice of being able to present complaints directly to “RESTAURANTE FORNOS DE LAVA” through the contacts made available for this purpose, the Customer/User may complain directly to the Control Authority, which is the National Commission for Data Protection (CNPD), using the contacts made available by this entity for this purpose.

WHAT ARE THE MEASURES ADOPTED BY THE “RESTAURANTE FORNOS DE LAVA” TO ASSURE THE SECURITY OF YOUR PERSONAL DATA?
The “RESTAURANTE FORNOS DE LAVA” assumes the commitment of guaranteeing the protection of the security of the personal data that is made available, having approved and implemented rigorous rules in this matter. The fulfillment of these rules is an obligation of all those that legally access them.
Bearing in mind the concern and commitment that the “RESTAURANTE FORNOS DE LAVA” reveals in the defense of personal data, several technical and organizational security measures have been adopted in order to protect personal data against diffusion, loss, improper use, alteration, unauthorized treatment or access, as well as against any other form of unlawful treatment.
Additionally, the third parties that, within the scope of the services provided, process the Customer’s/User’s personal data on behalf of the “RESTAURANTE FORNOS DE LAVA”, are obliged, in writing, to implement adequate technical and security measures that, at each moment, meet the requirements foreseen in the legislation in force and assure the defense of the rights of the holder of the data (namely, the protection of privacy and personal data).

UNDER WHAT CIRCUMSTANCES IS DATA COMMUNICATED TO OTHER ENTITIES (THIRD ARTIES AND SUBCONTRACTORS)?
The “RESTAURANTE FORNOS DE LAVA”, within the scope of its activity, may use third parties to provide certain services. Sometimes, the rendering of these services implies the access, by these entities, to Customers/Users’ personal data. When this happens, the “RESTAURANTE FORNOS DE LAVA” takes the adequate measures in order to assure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which is duly consecrated and safeguarded contractually between the “RESTAURANTE FORNOS DE LAVA” and the third party(ies).
Therefore, any entity subcontracted by the “RESTAURANTE FORNOS DE LAVA” shall treat the personal data of our Customers/Users on behalf of the “RESTAURANTE FORNOS DE LAVA” and adopting the necessary technical and organizational measures in order to protect the personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access and against any other form of unlawful treatment. In any case, the “RESTAURANTE FORNOS DE LAVA” remains responsible for the personal information that is made available.
In this case, the “RESTAURANTE FORNOS DE LAVA” uses Mailchimp as a marketing platform. By agreeing to our policies, you acknowledge that your information will be transferred to Mailchimp. Learn more about Mailchimp’s privacy policies here https://mailchimp.com/legal/.
You can unsubscribe at any time by clicking the link in the footer of our emails. For more information about our privacy policies, please visit our website.

IN WHAT CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
The provision of certain services by the “RESTAURANTE FORNOS DE LAVA” may imply the transfer of your data outside of Portugal, including outside the European Union or to International Organizations.
In that case, the “RESTAURANTE FORNOS DE LAVA” will rigorously fulfill the applicable legal dispositions, namely regarding the determination of the adequacy of the destination country(ies) in what concerns the protection of personal data and the applicable requirements to such transfers, including, whenever applicable, the celebration of adequate contractual instruments that guarantee and respect the legal requirements in force.

HOW DO WE USE “COOKIES”?
“Cookies” are small software tags that are stored on your computer through your browser, retaining only preference-related information, and as such do not include personal data.
To learn more about cookies and how “RESTAURANTE FORNOS DE LAVA” uses them on its website, see the section below “ABOUT COOKIES”.

HOW CAN YOU FIND OUT ABOUT ANY CHANGES TO THE PERSONAL DATA PROTECTION POLICY?
“RESTAURANTE FORNOS DE LAVA” reserves the right to make readjustments or changes to the present Personal Data Protection Policy at any time.

ABOUT COOKIES

WHAT ARE COOKIES?
“Cookies” are small software tags that are stored in the access equipment through the browser, retaining only information related to preferences, not including, as such, personal data.

WHAT ARE COOKIES USED FOR?
Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.

WHAT KIND OF COOKIES ARE THERE?
There are two groups of cookies that can be used:
Permanent cookies – these are cookies that are stored at browser level in the access equipment (PC, mobile and tablet) and are used whenever you make a new visit to one of the websites of “RESTAURANTE FORNOS DE LAVA”. They are generally used to direct navigation to the user’s interests, allowing for a more personalized service.
Session cookies – these are temporary cookies that remain in the cookie file of the browser until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

FOR WHAT PURPOSES DO WE USE COOKIES?<s/trong>
– Strictly necessary cookies – These allow you to navigate the website and use applications, as well as access secure areas of the website. Without these cookies, necessary services cannot be provided.
– Analytical cookies – These are used anonymously for the purpose of creating and analyzing statistics to improve the functioning of the website.